NovaShop
Ordering app for guests of a NovaKasse business
Delete account and data
Last updated: 5 September 2026 · NovaShop · iOS: ch.babala.shop.swiftui · Android: ch.babala.shop
1. Delete without the app
If the app is no longer installed, or you prefer not to use the in-app route, write to us at info@babala.ch or call us: 076 222 45 99.
Please state the app and, if available, the account or device identifier shown in the app. We may ask a verification question to confirm your identity, and we confirm the deletion in writing.
Processing time: normally within 7 days, at the latest within 30 days.
What gets deleted
- Your order details (name, phone number, address, note), as far as they are not part of a record subject to retention
What is never stored in the first place
There is no account to delete. To have a specific order deleted, an e-mail with the date and the business is enough.
Data on your device
Everything stored locally disappears as soon as you remove the app from your device. On iOS you can additionally choose “Delete App” in the system settings; on Android use “Uninstall” or “Storage → Clear data”.
What we must keep after deletion
We must keep invoices and payment records for 10 years (Swiss CO 958f). They contain amount, date, business and payment reference.
Contact
- Company
- Babala Özdemir (Einzelunternehmen)
Unterer Rainweg 22, 4414 Füllinsdorf, Schweiz - info@babala.ch
- Phone
- 076 222 45 99
- Company ID
- CHE-322.105.560