NovaNails
Matching nail shape and colour from a photo of your hand
Delete account and data
Last updated: 5 September 2026 · NovaNails · iOS: ch.babala.novanails · Android: ch.babala.novanails
1. Delete inside the app
- Open NovaNails
- Open Settings
- Choose Delete account and all data and confirm
Deletion happens immediately and cannot be undone.
2. Delete without the app
If the app is no longer installed, or you prefer not to use the in-app route, write to us at info@babala.ch or call us: 076 222 45 99.
Please state the app and, if available, the account or device identifier shown in the app. We may ask a verification question to confirm your identity, and we confirm the deletion in writing.
Processing time: normally within 7 days, at the latest within 30 days.
What gets deleted
- The anonymous account and its access token
- All stored recommendations including the history
What is never stored in the first place
Photos. The photo of your hand is transmitted for analysis only and discarded afterwards; it is never written to the server. Result cards you saved to your own photo library must be deleted there.
Data on your device
Everything stored locally disappears as soon as you remove the app from your device. On iOS you can additionally choose “Delete App” in the system settings; on Android use “Uninstall” or “Storage → Clear data”.
What we must keep after deletion
After deletion no content data remains. The only exceptions are payment records, which we must retain for 10 years under commercial and tax law, and technical server logs, which expire automatically after 14 days.
Contact
- Company
- Babala Özdemir (Einzelunternehmen)
Unterer Rainweg 22, 4414 Füllinsdorf, Schweiz - info@babala.ch
- Phone
- 076 222 45 99
- Company ID
- CHE-322.105.560