NovaKasse
Point-of-sale system for hospitality and retail
Delete account and data
Last updated: 5 September 2026 · NovaKasse · iOS: ch.babala.kasse.swiftui · Android: ch.babala.kasse
1. Delete inside the app
- Delete individual records (customers, staff, items) directly in the dashboard at novakasse.ch.
- To delete the entire business account, write to us — for security reasons written confirmation by an authorised signatory is required.
Deletion happens immediately and cannot be undone.
2. Delete without the app
If the app is no longer installed, or you prefer not to use the in-app route, write to us at info@babala.ch or call us: 076 222 45 99.
Please state the app and, if available, the account or device identifier shown in the app. We may ask a verification question to confirm your identity, and we confirm the deletion in writing.
Processing time: normally within 7 days, at the latest within 30 days.
What gets deleted
- The business account including menu, stock, items and images
- The business’s customer, staff and order data
- Registered devices and their push tokens
Data on your device
Everything stored locally disappears as soon as you remove the app from your device. On iOS you can additionally choose “Delete App” in the system settings; on Android use “Uninstall” or “Storage → Clear data”.
What we must keep after deletion
POS receipts, the fiscal journal, payroll and invoicing records cannot be deleted: Swiss law requires them to be kept for ten years. They are archived separately from live operations, protected against access and destroyed once the period ends.
Contact
- Company
- Babala Özdemir (Einzelunternehmen)
Unterer Rainweg 22, 4414 Füllinsdorf, Schweiz - info@babala.ch
- Phone
- 076 222 45 99
- Company ID
- CHE-322.105.560