NovaAstra
Astrology with a real ephemeris, dream dictionary and tarot
Delete account and data
Last updated: 5 September 2026 · NovaAstra · iOS: ch.babala.novaastra
1. Delete inside the app
- Open NovaAstra
- Open the Profile tab
- Choose Delete account and all data and confirm
Deletion happens immediately and cannot be undone.
2. Delete without the app
If the app is no longer installed, or you prefer not to use the in-app route, write to us at info@babala.ch or call us: 076 792 63 50.
Please state the app and, if available, the account or device identifier shown in the app. We may ask a verification question to confirm your identity, and we confirm the deletion in writing.
Processing time: normally within 7 days, at the latest within 30 days.
What gets deleted
- All birth entries (including people you entered)
- All generated interpretations and the archive
- All cup photos
- Device identifier, access token and the star balance
- Journal and saved readings on the device
What is never stored in the first place
Purchase receipts are retained while the statutory period runs, as are anonymised reports about flagged content. Stars already paid for are not refunded.
Data on your device
Everything stored locally disappears as soon as you remove the app from your device. On iOS you can additionally choose “Delete App” in the system settings; on Android use “Uninstall” or “Storage → Clear data”.
What we must keep after deletion
Deletion happens immediately and cannot be undone.
Contact
- Company
- Babala Özdemir (Einzelunternehmen)
Unterer Rainweg 22, 4414 Füllinsdorf, Schweiz - info@babala.ch
- Phone
- 076 792 63 50
- Company ID
- CHE-322.105.560