Lumignon – Secrets & Prières
A candle that burns only on your device, an evening prayer at 8 pm, a personal prayer on request by e-mail, a directory of the «secret» tradition (Switzerland), emergency numbers and background knowledge — the app collects no data
Delete account and data
Last updated: 5 September 2026 · Lumignon – Secrets & Prières · iOS: ch.babala.lumignon
1. Delete inside the app
- One candle: “Candle” tab → history → delete the candle (on the device only)
- Everything in the app: “More” tab → “Delete my data” (deletes candles, intentions, history, favourites, settings and the scheduled evening notification on the device) — or remove the app
- Evening notification: “More” tab → turn off the evening reminder (or in the iOS settings)
- E-mails and directory entries: an e-mail to info@babala.ch is enough (listed people preferably from the address or with the number used at sign-up; for safety we may check by phone via the listed number)
Deletion happens immediately and cannot be undone.
2. Delete without the app
If the app is no longer installed, or you prefer not to use the in-app route, write to us at info@babala.ch or call us: 076 792 63 50.
Please state the app and, if available, the account or device identifier shown in the app. We may ask a verification question to confirm your identity, and we confirm the deletion in writing.
Processing time: normally within 7 days, at the latest within 30 days.
What gets deleted
- On the device: candles, intentions, history, favourites, settings, scheduled evening notification
- With us: your e-mails to info@babala.ch and your WhatsApp messages to +41 76 792 63 50
- For listed people: the public entry and the review details (the consent record at most 12 months after deletion)
What is never stored in the first place
The app sends us no data: no candles, no intentions, no device identifier, no push token, no location and no messages you send by phone, SMS or WhatsApp. All we hold are e-mails and WhatsApp messages you wrote to us yourself and — for listed people — the directory entry.
Data on your device
Everything stored locally disappears as soon as you remove the app from your device. On iOS you can additionally choose “Delete App” in the system settings; on Android use “Uninstall” or “Storage → Clear data”.
What we must keep after deletion
A deleted directory entry remains in the daily server backups (7 generations) for at most 7 more days. We keep a listed person’s consent record for at most 12 months after deletion. Users who loaded the directory earlier keep an offline copy until their app next refreshes.
Contact
- Company
- Babala Özdemir (Einzelunternehmen)
Unterer Rainweg 22, 4414 Füllinsdorf, Schweiz - info@babala.ch
- Phone
- 076 792 63 50
- Company ID
- CHE-322.105.560